AI Outcome Customer Engineer II, Forward Deployed Engineering
Atlanta, GA, USA · 29d ago
Not specified5+ YOE
Quick summary
AI parsed- Experience
- 5 years of experience with cloud native architecture in a customer-facing or support role. Technical delivery strategies, system design, code reading (Java, C++, Python), orchestration frameworks (LangGraph, AutoGen, CrewAI), enterprise integrations (APIs, ECMs, identity), cloud infrastructure, AI/ML model deployments.
- Salary
- $152,000 - $221,000 USD + 15% bonus target + equity + benefits
Responsibilities
- Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
Benefits
Access to world's most advanced AI portfolio including Gemini models · Vertex AI platform access · Direct access to DeepMind engineering and research team · Google benefits package
Full description
As an AI Outcome Customer Engineer in our go-to-market (GTM) AI Tech organization, you will work as an enterprise architect, technical debugger, engineering liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Engineering (FDE) organization, you will architect how these technica…