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Home Depot

Sr Manager, Customer Data Governance

STORE SUPPORT CENTER, ATLANTA - 9090 · 26d ago

Not specified6+ YOE

Quick summary

AI parsed
Experience
6+ years required; 6-8 years preferred. Experience in customer data quality, customer master data management in B2C, and developing strategy (business and technology roadmap) preferred.

Responsibilities

  • Drive and implement data quality/data management strategy for customer data across The Home Depot, leading a team in data analysis and prescribing technology, people and process solutions
  • Establish and maintain technology and process to support creation and upkeep of inventory of customer data, including approval of new data creation/sharing based on Privacy standards
  • Partner with Privacy and Security to support appropriate data access as data owner responsible for granting access to customer data and enforcing Privacy-defined rules
  • Provide leadership, mentoring and coaching to direct reports; manage strategic direction, attract/retain talent, and support succession planning and development

Full description

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Sr. Manager, Customer Data Strategy and Governance will support Marketing, Online, Services and other business stakeholders in driving alignment on common customer definitions, business rules, data integration, data quality, and 3rd party data enrichment in order to ensure customer data is used as a strategic asset across the enterprise. The Sr. Manager will partner with cross-functional leaders across the organization to understand the customer data landscape and will have primar…